FAQs
A few things you might want to know before ordering from Wildflower Fringe.
Are your products made to order?
Yes. Most Wildflower Fringe pieces are made especially for you once your order is placed. This helps us avoid unnecessary stock and waste while creating pieces worth waiting for.
How long will my order take?
Because our products are made to order, please allow time for production as well as delivery. You’ll receive a dispatch confirmation once your order is on its way. For more information, visit our Delivery page.
How do I choose the right size?
Sizing can vary slightly between styles, so please check the size information on the individual product page before ordering. Some of our pieces are designed with an oversized or relaxed fit, and we’ll always mention this in the product description.
How should I care for my Wildflower Fringe pieces?
Always follow the care instructions provided with your item. For printed and embroidered clothing, we recommend washing with care to help keep your piece looking its best.
Do you accept returns?
Yes. If something isn’t quite right, you may be able to return your order in accordance with our Returns & Refunds policy. Please visit our Returns & Refunds page for full details before sending anything back.
Can I exchange an item?
We don’t currently offer direct exchanges. If you need another size or style, you can return your eligible item and place a new order.
Can I change or cancel my order?
Because orders can move into production quickly, please contact us as soon as possible if you need to make a change. We can’t guarantee that an order can be changed or cancelled once production has started, but we’ll always do our best to help. This does not affect any statutory cancellation rights that apply.
Do you ship outside the UK?
At launch, Wildflower Fringe currently delivers within the UK. We’d love to spread the Wildflowers further in the future, so watch this space.
Will all my items arrive together?
Not always. If you order more than one item, they may occasionally be produced or dispatched separately, so don’t worry if your whole order doesn’t arrive in one parcel.
How can I contact you?
Head over to our Contact Us page and send us a message. We’ll get back to you as soon as we can